Byon 7/29/21, 11:33 AM • 128 views
30 days before a licence expires, the system will send you an email notification for the new licence, where you can pay automatically by credit card or manually against invoice.
Payment by invoice
By clicking on "Confirm", there will be a direct link to a website where the offer will be displayed and where the offer can be confirmed and the invoice validated.
Payment by creditcard
If the licence was purchased directly by credit card, the following email will be sent.
Attached to this email is an offer giving all the details of the license renewal.
10 days before the licence expires, the system will charge the credit card. When the payment has been confirmed, you will receive a notification.
If the invoice could not be paid, you will receive another email 9 days before the licence expires to confirm the payment details.
Renew or stop the renewal of a licence manually
It is also possible to manually renew or unsubscribe from a licence. Visit our website relxu.com and log in with the account with which the licence was ordered. Under "Your
documents" and “Subscriptions”, you can renew or unsubscribe from the licence.
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|Asked: 7/29/21, 11:33 AM|
|Seen: 128 times|
|Last updated: 7/29/21, 2:42 PM|